Skip to content Skip to main menu


From discovery to launch and beyond.

Our process

Whether we are building a new intranet from scratch or migrating from another platform, we follow the same design and build process.


Define scope and structure.

  • User insight
  • Design concepts
  • Content audit
  • Scope functionality
  • Agree site structure


Test interfaces and technologies.

  • Refine design
  • Test structure, design and content
  • Develop functionality


Scale up content and users.

  • Refine functionality
  • Train publishers
  • Support full content migration
  • Launch softly


Support ongoing use.

  • Iterate functionality and content
  • Monitor and fix
  • Further training

How we work with you

We can work with you every step of the way, from project initiation, research and discovery, user needs and requirements, to information architecture, software development, content migration, training and testing with real people.
Get in touch

What we do

  • Research and analysis
  • Information architecture
  • GovIntranet development
  • Custom integrations
  • Content migration
  • Usability testing
  • Training
  • Web hosting
  • Ongoing support and consultancy
Our services